Important Customer Information
Prices and forwarding expenses
The prices understand themselves inclusive of legal value added tax. Forwarding expenses depend on the quantity of the ordered goods as well as the mode of shipment and clearly communicated before delivery of your obligatory order.
Forwarding expenses in the overview
- German post office:
- Package up to 2 kg: 10,90 Euro
- Package of 2-5kg: 19,90 Euro
The representation of the products in the on-line Shop does not represent a legally binding offer, but a noncommittal on-line catalog.After input of your personal data and by clicking the Buttons "order"in the locking step of the order process deliver you lock an obligatory order of the goods contained in the basket. The confirmation of the entrance of the order follows immediately after mailing the order. The sales contract comes off with our distribution confirmation or delivery of the goods. If you should not receive distribution confirmation or delivery within 2 weeks from us, you arebound no more to your order.
The contract text is stored. They can see and on your computer store the general conditions as per contract at any time on this side.The concrete order data as well as the general conditions as per contract are likewise sent to you by email.
The prospective delivery time you infer please from the product description. If no data are given there, the supply takes place with order acceptance within 30 days.
They know your contract explanation within two weeks without indication of reasons in text form (e.g. letter, fax, E-Mail on) or by return of the commodity recalled, it is, you in practice of your commercial or independent vocational activity acted (orders by entrepreneurs). The period begins at the earliest with receipt of the commodity and a detailed instruction in text form. For keeping the punctual sending off of the revocation or the commodity meets the period. The revocation is to arrange on:
Business Light Service Germany Laukamp 31 D-48268 Greven/Germany
To be given change in the case of an effective revocation on both sides received achievements to be refunded and uses if necessary pulled (e.g. interest) are. If you cannot refund the received achievement to us totally or partly or only in worsened condition, you must carry to that extent if necessary indemnification according to value for us out. This does not apply, if the degradation of the commodity is to due exclusive to their examination, how it would have been possible you for instance in the ladengeschaeft. In all other respects you can avoid the indemnification according to value obligation, by taking the thing not like your property in use and omitting everything, which impairs their value. Things package-capable
of being shipped are to be sent back on our danger. Things package-capable of being shipped are not fetched with you.
You have to bear the cost of the return, if the supplied commodity corresponds to the ordered and if the price of the thing which can be sent back does not exceed an amount of 40 euro or if with a higher price of the thing at the time of the revocation yet the return or a contractually agreed upon partial payment did not furnish you.
The right of revocation does not exist for
- Goods, which are made especially for your purpose or clearly are cut to the personal needs or which are not suitable for a return due to their condition or fast to spoil to be able or their expiration date was exceeded,
end of the revocation instruction - guarantee
The guarantee takes place according to the legal regulations.Information about possible additional manufacturer warranties takesyou please from the product documentation.
You reach our customer service of working-day from 10:00h to 13:00h under telephone: +49 2571-55155 as well as by email under: firstname.lastname@example.org.